Support

Need a hand?

Pilotage is built by one pilot, which means support goes straight to the person who wrote the code. Email greg@pilotageapp.com and you'll usually hear back within a business day.

Quick answers

Manage or cancel a subscription

Pilotage Premium bills through your app store, so it's managed there — the app can't cancel it for you:

• iPhone / iPad: Settings → your name → Subscriptions, or apps.apple.com/account/subscriptions
• Android: Play Store → profile → Payments & subscriptions, or play.google.com/store/account/subscriptions

Bought Premium but it's locked?

On the paywall screen, tap Restore purchases — that re-checks your app-store receipt. Make sure you're signed in to the same store account that bought the subscription.

Voice practice isn't hearing me

Voice drills need the microphone and speech-recognition permissions. Check Settings → Pilotage on iOS, or App info → Permissions on Android. Your audio never leaves your device's speech service, and Pilotage never records it — details in the Privacy Policy.

Delete your account

In the app: Profile → Delete account. Without the app: the account deletion page has the request path.

Found a mistake in a lesson?

Tell us. Aviation rewards precision, and so do we — every correction gets read, checked against the source, and fixed if you're right. (You'll probably get a thank-you.)

Everything else

greg@pilotageapp.com — include your device model and what you expected to happen versus what did, and we'll take it from there.